La siguiente denuncia fue recibida por correo electrónico, transcribimos tal cual el texto de parte de Johanna Corrales:
Buenos Dias
Mi denuncia es contra la Compania Coresa La casa del porton electrico en Tibas centro. Mi esposo y yo contratamos los servicios de esta compania para que pusieran el porton electrico de la casa que estabamos consttruyendo. Firmamos un contrato y les pagamos el 50% del porton electrico, con la condicion de que no lo podiamos poner aun porque la casa no estaba terminada a lo que las personas de la compania respondieron que no habia problema. Cuando los llamamos para que nos pusieran el porton, la empresa exigio el pago de 150 mil colones de mas a lo que se habia estipulado el contrato. Como nos negamos ellos nos dijeron que no nos ponian el porton y entonces le solicitamos el reembolso del dinero que les habiamos entregado. La compania tambien se nego a devolver el dinero.
A raiz de lo sucedido, los denunciamos a la oficina del consumidor, y la compania ni siquiera se hizo presente a la audiencia.
Ahora tendremos que irnos por la parte legal e imponer una denuncia judicial.
Espero que muchas personas lean esto y no contraten los servicios de una compania fraudulenta y de tan poca seriedad.
Atte. Johanna Corrales.
La Casa del Portón Eléctrico en Tibás
Etiquetas: Estafa, Fraude, Servicio al Cliente |
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pues la verdad a mi ya me han dado servicio y me han atendido muy bien...tengo años de trabajar con ellos, no me puedo quejar...lo siento
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